Rhode Island Lemon Law Attorneys - Consumer Legal Services, P.C.

CONSUMER TIPS

1. If you are experiencing problems with your automobile, you should first take the automobile to the manufacturer's authorized dealership for repair.

2. If the dealer is unable to resolve your problem, you should discuss the matter with the service manager.

3.. If the service manager is unable to resolve your problem, you should contact the manufacturer via telephone or in writing.

• DO NOT leave the dealership without your repair order (no repair order means no proof of repair).

• Make sure the repair order accurately reflects the date you dropped off the vehicle for repair and the date you picked up the vehicle when the repairs were completed.

• Make sure the dealership accurately describes your complaints in your words, not the dealership's words.

4. If you are unable to get satisfaction after you gone through steps 1 - 3, you should contact a lemon law attorney to find out more about your rights.